Terms and Conditions

Ordering

From our shop you can order everything: items listed in our catalog and internet shop as well as all other literature of any kind. We are a normal book store and ship all available titles.

Placing Your Order

Besides via internet we gladly take your orders via postcard / letter, telephone, e-mail, or fax. Once we have recieved your order we ship it as soon as possible. Please always refer to your customer number - if you have one - because it is the key information for our software. With your customer number we can process your order faster.

Our Order Number

If you refer to our order number we can precisely identify the book you want to purchase and deliver the correct item. Therefore please always refer to an order number when you place an order outside our internet shop.

Missing Items in Your Delivery?

No worries: the invoice imforms you, why items are missing.

Subsequent Deliveries

We are unable to have all items in our catalog on stock all the time. Therefore we ask your understanding for subsequent deliveries. Sometimes books are being re-printed or out of print altogether. In cases where subsequent delivery is possible, we mark the order and deliver as soon as the item has become available.

Our Prices

Books in Germany unlike other goods have controlled prices. Only this legal arrangement makes the variety of book production possible to begin with, and this variety needs to be preserved. As a matter of course we charge you the book prices valid on the date of the invoice. Book prices are set by the publishing houses - not by the book trader. Catalog prices may change any time without previous notice. Especially prices of international books may change slightly any time due to changes in exchange rates. All prices contain the actual sales tax. Because of the controlled prices, allowances are not possible.

Shipping and Handling

Inside Germany we deliver free of charges if the order value is above EUR 50.-. For orders with a value below this amount we have to charge a lump sum of EUR 2.00 for shipping and handling. For Calendar we have to charge 3,00 EUR for shipping and handling International shipments will be charged with the actual costs, subsequent deliveries are always free of charge for shipment.

Minimum Order Value

We kindly request you to restrain to a minimum order value of about EUR 10.-. Writing invoices, bookkeeping etc. cause hight costs and therefore small deliveries are a minus for us.

Quality

Book trade is an old tradition and has centuries of experience. Many books mirror this experience through their excellent quality. Often these books however are more expensive than others. Books from India for instance do not offer the high quality we are used to. They are often printed on cheap paper and appear used even though they are new books. In these cases better quality simply is not possible and retraction because of misprinted pages or buckled corners is impossible, because the replacement would deliver the same quality.

Discounts

A reseller discount is possible for most books on arrangement. Book stores, Buddhist centers (with a registered shop) as well as Tibet initiatives (with a registered shop) can be granted a discount. For Buddhist courses and events a discount can also be arranged, as well as commission deliveries. Especially for Buddhist centers of all traditions we offer 'full service'. The amount of the discount can vary with different items, since Buddhist books are often published by small houses, which are not able to give greater discounts.

Payment

We deliver by bank transfer, with returning customers by money transfer after invoice. In exceptions we reserve cash on delivery.

Right of Withdrawal

If you withraw your order within 2 weeks after delivery, you are not bound to your order any more. The withdrawal needs no justification, however has to be expressed in written form or by re-sending the goods. You will have to carry the costs of re-delivery, unless the value of the re-sent goods surmounts EUR 40.- and has beent fully or partly payed at the moment of the withdrawal. To comply with the term, on time posting of the withdrawal or re-sent goods is sufficient. Carriage forward return consignments will not be accepted by us.

Validity of these Terms and Conditions

Deliveries, Services and Quotations are given exclusively under these Terms and Conditions.

Retention of Title

All goods remain property of Logos Buchvertrieb until fully payed.

Place of Jurisdiction, Place of Execution and Applicable Jurisdiction

Place of execution is the seat of our company.